User Association HelpDesk

Membership Documents 2

• Where can I find the DLMS UA membership agreement?
• Where can I find my DLMS UA membership certificate?

Membership Management 6

• How do I update my company's membership details including contact and invoice information and company logo?
• What do the different Member roles represent (e.g., Representative, Alternate, Financial Contact)?
• What are the differences between Member Company and Affiliate? How do I know which one applies to my company?
• Is it possible to upgrade or downgrade my membership level, and what is the process?
• I am not receiving newsletters or updates from DLMS UA. What should I do?

View all 6

Membership invoicing process 1

• How do I pay my DLMS UA membership invoices? Can I pay online or via bank transfer?

Membership support 1

• How do I request technical assistance from DLMS UA?

Working Groups 6

• What is the role and purpose of DLMS UA Working Groups?
• How are Working Groups organized, and what areas do they cover?
• How can I join a DLMS UA Working Group, and what are the eligibility requirements?
• Where can I find the names and contact details of the Working Group Chairman and Secretary?
• What are my responsibilities and expected contributions as a Working Group member?

View all 6

Working Group Meetings 2

• How often do Working Groups meet, and are meetings held in person or online?
• How do I submit a proposal or suggest an agenda item for a Working Group meeting?

Working Group Documents 3

• How do I access or contribute to Working Group documents?
• What platform or tools are used for document collaboration within Working Groups?
• Are there guidelines on confidentiality and sharing of Working Group materials?

Boards 2

• What are the purpose and key responsibilities of the Strategy Board?
• What are the purpose and key responsibilities of the Qualification Board?

DLMS UA Trademarks 6

• Is DLMS a registered trademark, and how does it apply to member usage?
• Where can I find the list of certified DLMS UA products?
• What is the difference between the DLMS Collective Trademark and the DLMS Certification Trademark?
• Where can I find the DLMS UA Trademark Guidelines and logo files?
• Can I use the DLMS Collective Trademark on products, and what guidelines apply?

View all 6

Governance Documents 2

• How is DLMS UA governed, and what is the organizational structure?
• What governance documents guide DLMS UA operations?

Report a problem or Improvement 3

• What should I do if I encounter a broken link on the DLMS UA website?
• What should I do if I can't download a file from the DLMS UA website?
• Can I submit a suggestion for improving the design or layout of the DLMS UA website?

Online shop 1

• How to buy Generic Companion Profiles (2024)

FlagID 0

OBIS Codes 0

User Profile 0

Document Management 0

Affiliates 0

DLMS UA staff 0

Qualification Process 0

CTT Licensing & Installation 0

CTT Technical Support & Configuration 0

Qualification Certificate 0

Green Book 0

Blue Book 0

Yellow Book 0

White Book 0

New work item proposal 0

IDIS Specifications 2

• What is the relationship between IDIS and DLMS UA?
• How do I get information regarding the latest IDIS Specification, and how do I certify products for IDIS Package 3 specification?