User Association HelpDesk

Membership Documents 2

• Where can I find the DLMS UA membership agreement?
• Where can I find my DLMS UA membership certificate?

Membership Management 4

• What do the different Member roles represent (e.g., Representative, Alternate, Financial Contact)?
• What are the differences between Member Company and Affiliate? How do I know which one applies to my company?
• I am not receiving newsletters or updates from DLMS UA. What should I do?
• How do I renew my DLMS UA membership?

Membership invoicing process 0

Membership support 0

Working Groups 0

Working Group Meetings 0

Working Group Documents 2

• How do I access or contribute to Working Group documents?
• What platform or tools are used for document collaboration within Working Groups?

Boards 3

• What are the purpose and key responsibilities of the Strategy Board?
• What are the purpose and key responsibilities of the Qualification Board?
• What are the purpose and key responsibilities of the Technical Board?

DLMS UA Trademarks 0

Governance Documents 2

• How is DLMS UA governed, and what is the organizational structure?
• What governance documents guide DLMS UA operations?

Report a problem or Improvement 3

• What should I do if I encounter a broken link on the DLMS UA website?
• What should I do if I can't download a file from the DLMS UA website?
• Can I submit a suggestion for improving the design or layout of the DLMS UA website?

Online shop 1

• How to buy Generic Companion Profiles (2024)

FlagID 0

OBIS Codes 0

User Profile 2

• Affiliates rights
• Forgotten Password

Document Management 0

Affiliates 1

• How to register

DLMS UA staff 6

• Forgotten Password
• Change Password
• Upload/Download a document
• Delete a document
• Using myDLMS explorer

View all 6

Qualification Process 3

• Application costs Self Testing
• Self Testing
• 3rd Party Testing

IPR & Certification Trademark rights 3

• Intellectual property rights & licensing
• Certification trademark copyright licensing
• Certified Product listing

CTT Licensing & Installation 6

• Licensing models & costs
• Upgrade license / change license model
• Licensing agreement
• Problem installing
• Transferring the license to another computer

View all 6

CTT Technical Support & Configuration 3

• Problem configuring CTT
• Test keeps failing
• Other CTT issue

Qualification Certificate 5

• Qualification Certificate costs chart
• Qualification Certificate content
• Certified product database access
• Translated Qualification certificate
• Certificate copy issued on third party name

Green Book 1

• General Information

Blue Book 1

• General Information

Yellow Book 1

• General Information

White Book 1

• General Information

New work item proposal 1

• General Information