If you're unable to download a file from the DLMS UA website, try the following steps:

  1. Check your internet connection to ensure it is stable.
  2. Refresh the page and try the download again.
  3. Try using a different browser or clearing your browser cache. 


If the issue persists, please contact our support team through the contact form or email us at mktg@dlms.com, and we will assist you in resolving the problem.